PowerApps Portal - Forgotten Password Tips

The forgotten password functionality on a PowerApps Portal doesn't seem to work 'out of the box'. After some serious googling I finally found this article from Megan V Walker. This is the first step.

Forgotten Password Functionality – Dynamics 365

Once you have completed Megan's steps, if you still see your emails have a status of "Pending Send" follow these steps.

As administrator follow these instructions to verify that the user who sent the email is enabled for sending email.

1. In the Power Platform admin center, select an environment.
2. Select Settings > Email > Mailboxes.
3. Change the view to Active Mailboxes.
4. Select the mailbox record for the user who sent the email, and then click the Edit button.
5. Verify the user is correctly configured and enabled for sending email by clicking Test and Enable Mailbox.


If your test user has a gmail address, be sure to check your spam folder.